There are always a few questions that everyone wants to know, no matter what type of request they have – be it the hunt for an application service provider or call center services. Below is a list of our most asked questions, but should you need further information feel free to contact us or visit our service page for more details.

Does your firm have the capability to answer our busy phones?

Yes. As with other providers of call center services, your phones are answered from our office and transferred to your appropriate extensions. You can also choose after-hour answering services so your customers won’t receive a recording. Why is this important? Live answering improves customer service and you never miss an important call.

Do you assist with small business set up?

Absolutely. In fact, this is one of our specialties. Whatever your new venture might be, you’ll have the proper support when it comes to information, documentation, marketing, vendor set-up and contacting business prospects from our remote location. Everything we do is also done remotely from our office, just like our call center services, for example.

How does your firm provide services from your own office?

Our extensive technological knowledge and superior communication skills allow us to collaborate on your projects. Plus, using several communication channels including email, instant messaging, fax, and, yes, the good old telephone, you’ll always be connected to us and vice versa.

What is the ideal business or client for your service?

Information Gurus serves any industry or professionals that require administrative support while also trying to avoid expensive overhead costs.

In the graphic arts, are the works you create original designs?

Yes. Branding your business means building an identity no one else has, so we don’t resell the designs we construct for you.

My company has sensitive information. Is it protected?

If you request it, you can have an NDA (non-disclosure agreement) so you know your work is held in the strictest confidence.

What is your turnaround time?

All projects are different, of course. But for many services the time is 24-48 hours from start to finish. That means if you’re working under a tight deadline our service could mean the difference between making a deadline or missing it. So contact us ASAP and complete your project on time.

How much do you charge?

No two businesses are alike. With that said, no two projects are alike. Besides, why pay a flat fee when your project might not require as much time, or money, to achieve your particular goals. That’s why we consult with you first to discuss your project.

Do you ever offer discounts?

Yes. We believe in helping people who help others. That means if you are a non-profit organization, please let us know when you contact us.

How much does a project consultation cost?

Nothing. There is no cost for talking about your requirements except for a few moments of your time.

I still have questions. What should I do?

If you can’t find the answers on our services page or you still have questions simply contact us to discuss your next project.