What Is a Virtual Assistant?

Definition of a Virtual Assistant (VA) is a professional service provider who specializes in providing remote administrative office support services as an independent contractor who works with clients in an ongoing, collaborative professional relationship.

Virtual Assistants work from their own offices and utilize today's technology to deliver their services and communicate with clients.

A Virtual Assistant's support is foundationally administrative, secretarial and clerical in nature. However, many Virtual Assistants offer additional specialties that fall under creative and technical services.

Virtual Assistants come from a variety of business backgrounds, but the single-most important qualifications to become a Virtual Assistant is at least five (5) years administrative experience earned in the real (non-virtual) business world working in secretary, legal assistant, paralegal, legal secretary, real estate assistant, office manager, etc.

From this level of experience, a VA is expected to possess the skill sets, training and business savvy which are the hallmark accomplished Virtual Assistant.

>> Word Processing
>> Tape Transcription
>> Phone-in Dictation
>> Desktop Publishing
>> Spreadsheet Design
>> Telephone Answering
>> Mail Receiving & Forwarding
>> Packing & Shipping
>> Bookkeeping, Payroll & Billing
>> Proofreading
>> Fax Sending & Receiving
>> Photocopying

>> Internet Research
>> Event Planning
>> Consultation
>> Training
>> Transaction
>> Coordination
>> Email Management
>> Voicemail Management
>> Database/Mailing List Mgmt.
>> Marketing
>> Appointment setting/cancellation